TG Casino Privacy Policy
Last updated: April 16, 2026
At TG Casino, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online casino services.
Information We Collect
We collect personal information you provide directly, such as your full name, date of birth, contact details including email and phone number, residential address, government-issued identification for verification, and financial details like payment card or bank account information for transactions. We also gather usage data from your interactions with our platform, including gaming activity such as betting patterns, session duration, IP addresses, device identifiers, browser type, and technical details. This information is necessary for account registration, identity and age verification under Australian gambling regulations, processing deposits and withdrawals, and compliance with anti-money laundering laws.
How We Use Your Information
We use your personal information to operate and manage your account, verify identity and age in line with Australian gambling laws, process financial transactions, and facilitate gaming activities. Your data helps us provide customer support, prevent fraud, monitor security, implement responsible gambling measures, and comply with requirements from the Australian Transaction Reports and Analysis Centre. We may also use it for internal analytics to improve our services, personalise your experience, and send relevant promotional offers where you have consented.
Information Sharing
We disclose personal information only as permitted under the Privacy Act 1988 (Cth), such as to trusted service providers like payment processors, identity verification services, and technical hosts, all bound by confidentiality agreements and Australian privacy standards. We share data with regulatory authorities, law enforcement, or financial institutions when required by law or for fraud prevention. We do not sell your information to third parties for unrelated commercial purposes.
Data Security
We implement robust security measures to protect your personal information, including 256-bit TLS encryption for all data transfers and communications, secure servers, and access controls. Our systems are designed to prevent unauthorised access, fraud, and security breaches, with regular audits and monitoring in place. We retain information only as long as necessary for legal obligations, business purposes, or dispute resolution, such as seven years for transaction records under anti-money laundering regulations, and securely dispose of it thereafter.
Your Rights
Under the Australian Privacy Principles in the Privacy Act 1988 (Cth), you have the right to request access to your personal information, seek correction if it is inaccurate or incomplete, and be informed about how it is collected, used, and disclosed. You may withdraw consent for certain processing, request deletion subject to our legal obligations, or lodge a complaint if you believe we have breached your privacy rights. Contact our Privacy Officer to exercise these rights; we will respond within a reasonable timeframe, generally 30 days, and provide reasons for any refusal.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyse site usage, personalise content, and prevent fraud. These include essential cookies for site functionality, analytics cookies for performance insights, and optional cookies for marketing, which you can manage via browser settings or our cookie consent tool. Our practices comply with Australian privacy standards.
Contact Us
For privacy concerns, access requests, or complaints, please contact our Privacy Officer. We aim to respond within 30 days.
Email: [email protected]